原生学习体验软件工程师
岗位摘要
负责OAI原生学习产品的愿景与执行；构建并发布端到端产品体验，帮助用户从ChatGPT开始，通过真实工作建立和应用AI技能；设计这些体验背后的核心系统，包括学习者状态、进度与再进入、内容与运行时集成、实验、遥测和评估
岗位职责
- 负责OAI原生学习产品的愿景与执行
- 构建并发布端到端产品体验，帮助用户从ChatGPT开始，通过真实工作建立和应用AI技能
- 设计这些体验背后的核心系统，包括学习者状态、进度与再进入、内容与运行时集成、实验、遥测和评估
- 创建可复用组件和内部工具，使教育与内容合作伙伴能够开发、配置、测试并改进学习体验
- 构建并测试清晰的入口、真实的动手练习、有用的反馈、遥测和评估，并依据真实使用证据决定下一步需要哪些保存上下文、进度、再进入和复用能力
- 与客户准备、教育工程、学习科学、研究、设计、数据、内容、支持和客户面向团队紧密合作，在有助于体验的地方复用技术与学习模式，同时让体验扎根于专业和企业用例
- 与设计和用户紧密合作，将产品和学习目标转化为清晰需求、原型、里程碑、可复用UI模式和产品指标，再通过证据优化体验
- 为每个版本定义学习者意图和问题，并利用产品数据、学习者反馈和运营信号评估产品质量、学习效果和业务影响
任职要求
- 具备全栈产品工程经验，能够端到端负责从原型到发布、埋点、迭代和生产加固的产品体验
- 对教育、学习科学、评估、行为改变或AI素养有强烈兴趣和相关经验
- 具备出色的产品意识、技术判断力和学习者同理心，能在早期0到1阶段设定方向并做出基础性决策
- 能够设计并实现学习者状态、进度与再进入、内容与运行时集成、实验、遥测和评估等核心系统
- 有构建可复用组件和内部工具的经验，能支持教育及内容合作伙伴开发、配置、测试和改进学习体验
- 善于跨职能协作，能与教育、学习科学、研究、设计、数据、内容、支持和客户团队紧密合作
- 能够基于产品数据、学习者反馈和运营信号衡量学习进展与困难，并据此推动产品迭代
- 有将角色和技能导向的学习路径融入产品，并设计教练、反馈和自适应支持的经验
加分项
- 5+ years of professional engineering experience (excluding internships) in relevant roles at tech and product-driven companies
- Former founder, or early engineer at a startup who has built a product from scratch is a plus
- Experience building education, edtech, learning, tutoring, coaching, assessment, onboarding, training, or enablement products.
- Experience in AI literacy, workforce learning, enterprise enablement, developer education, or similar spaces where users need to build confidence and skill over time.
- Experience building AI products, LLM applications, developer tools, agent-assisted workflows, or personalized user experiences.
- Experience building customer-facing, revenue, sales, support, or go-to-market systems where product quality and operational feedback loops matter.
- Experience translating research into product decisions, experiments, evaluation, measurement, and iteration.
- Experience building product surfaces used by both individual users and organizations, including admin, reporting, or support-readiness considerations.
- About OpenAI
- For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.
- Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US
- based candidates.
- For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage
- return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment
- and maintain the confidentiality of proprietary, confidential, and non
- public information.
- In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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- We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.