政府技术成功负责人
岗位摘要
制定并持续优化政府技术成功战略、运营模式与优先事项，使组织目标与OpenAI整体目标及政府客户的独特需求保持一致；搭建并领导技术成功团队，负责招聘、组织设计、管理者培养、职业发展，并树立技术与客户服务卓越的高标准
岗位职责
- 制定并持续优化政府技术成功战略、运营模式与优先事项，使组织目标与OpenAI整体目标及政府客户的独特需求保持一致
- 搭建并领导技术成功团队，负责招聘、组织设计、管理者培养、职业发展，并树立技术与客户服务卓越的高标准
- 为政府客户打造顺畅的技术旅程，涵盖需求发现与技术资格评估、架构设计、原型验证、生产部署、赋能、采用及持续价值实现
- 与政府销售及客户负责人合作制定技术战略、客户规划、资源分配和互动模式，使团队将深度支持聚焦于最具任务价值和战略重要性的机会
- 担任OpenAI最重要政府及合作伙伴关系的技术高管发起人，与高级任务负责人、CIO、CTO、CISO、技术团队及其他关键政府利益相关者建立信任
- 指导内部团队和客户应对政府部署现实要求，包括安全、隐私、身份、数据处理、治理、无障碍、集成、合规、采购、认证和变更管理
- 确保客户能够在适当的政府环境中成功评估、配置、集成、部署和采用OpenAI产品，包括ChatGPT Enterprise、Codex、OpenAI API及新兴能力
- 建立客户全生命周期技术成功的清晰衡量指标，包括技术资格、部署速度与质量、生产使用、激活与持续采用、客户健康、续约与扩展、客户满意度及可证明的任务成果
- 通过可复用行动手册、参考架构、演示、原型、工作坊、培训、社区资源、实施模式和合作伙伴赋能，扩大组织影响力
- 与系统集成商、云与技术合作伙伴及实施团队建立紧密运营伙伴关系，帮助政府客户从实验走向持久生产部署
- 综合一线实践模式，代表政府客户的技术声音，并向产品与研究团队提供反馈
任职要求
- 具备战略思维和深厚技术背景，能够领导政府客户全生命周期中的技术职能
- 拥有领导技术团队的经验，包括组织设计、招聘、管理者培养和人才发展
- 熟悉政府环境的技术与组织要求，包括安全、隐私、身份、数据治理、合规、采购和认证
- 具备与高级政府利益相关者、CIO、CTO、CISO及技术团队进行高管级沟通和建立信任的能力
- 能够与销售、产品、工程、研究、安全、法务、全球事务与政策等跨职能团队高效协作
- 具备制定技术成功指标、规模化行动手册和参考架构的经验
- 具备与系统集成商、云和技术合作伙伴合作推动生产部署的能力
- 能够在华盛顿特区工作，并适应政府与公共部门客户的独特需求
加分项
- Leadership experience across multiple public-sector segments, such as federal civilian, defense and national security, state and local, or international government.
- Experience in the AI industry or leading technical success for an enterprise platform product.
- Experience serving as the technical executive sponsor and escalation authority for strategic accounts.
- Experience building partner-led delivery models with systems integrators, cloud providers, or implementation partners.
- An existing U.S. security clearance; a clearance is not required, but strongly preferred.
- About OpenAI
- For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.
- Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US
- based candidates.
- For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage
- return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment
- and maintain the confidentiality of proprietary, confidential, and non
- public information.
- In addition, job duties require access to secure and protected information technology systems and related data security obligations.
- To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.
- We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.
福利待遇
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