兼职人事服务顾问（德语，9个月合同）

职位说明

We Dream. We Do. We Deliver.

At Merkle, a

dentsu

company, we power the

experience

economy. Whether we’re building the next great app, running CRM at scale for global brands, delivering technology architectures that support millions of users, or providing world-class data, identity, and insights solutions, it’s all in the name of crafting experiences that set brands apart from the competition. Backed by

dentsu's

legacy of innovation and creativity originating in Japan

spent over 35 years helping brands build loyalty, drive growth, and connect meaningfully with their audiences.

We’ve been named a global “Leader” by top industry analyst firms in categories as wide-ranging as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management.

Job overview

We are looking for a

part-time

eople Services Advisor

German and English

language skills to join our team in Brno! We also have a full-time option of engagement. This role is ideal for a recent graduate or someone with 6 months to a year of experience.

As People Services

Advisor

you will deliver transactional and specialist HR services to our employees. You are customer-focused and will have a full understanding of how the services

operate

across teams. You

demonstrate

flexibility and adaptability by working

virtually within

the team, using digital tools to connect

engage

and collaborate with employees. You

with the ability to exercise effective judgement, sensitivity and creativity to service our people as needs and situations change.

will be

your main responsibilities?

Providing employees

managers

and HR Business Partners with exceptional standards of customer services across a wide range of HR activities and processes.

Ensuring

standardised

HR processes are effectively implemented

accurate

and services are delivered in a consistent way within agreed timelines (using standard work procedures, prioritizing so to achieve agreed SLAs, supporting with accuracy checks)

Performing data entry across a range of HR systems

being responsible for

the integrity of employee master data being

and compliant (where

required

ensure compliance with GDPR requirements)

Responsible for

maintaining

data privacy, confidentiality

secure

data management.

Providing service-related activities including managing employee files and related HR documentation, updates to internal tools and databases

responding

digitally to a wide variety of employee queries.

Responsible for responding to external HR queries including reference requests.

Collaborating with specialist teams (

payroll, COE’s, business facing HR, finance, legal, tech

) to deliver KPIs and high-quality services that are compliant with global standards and meet business expectations.

Building knowledge of local customs and employment laws, applying this to ensure processes remain compliant with local regulatory/statutory requirements including data protection legislation at all times.

Monitoring the completion of queries, and continually reviewing policy, processes, data quality, system issues working closely with the Team Lead, to improve services against Service Level Agreements, reviewing own performance on a regular basis and in collaboration with the team.

What are we looking for?

German and

English language

proficiency

Good computer skills (MS Office, particularly Excel, Word; Outlook)

High school education

bachelor’s degree desirable (ideally: administration, business

or languages)

Experience with Workday systems and ticketing tools as an advantage

Adaptable and able to work in ambiguous situations, ability to prioritize

Good customer service skills

Analytical skills, attention to detail

Experience with data administration

customer service; continuous improvement mindset as an advantage.

Why choose Merkle?

Innovation at Our Core

As part of

global network, Merkle pushes the boundaries of customer experience, integrating creativity, technology, and data to drive real-world impact. For over 35 years

been innovating to meet the changing needs of our clients.

Global Reach with Local Expertise

With over

16,000 employees

across 30+ countries, and part of a 70,000

employees

network at

Merkle blends global insights with a deep understanding of local markets to deliver personalized, effective solutions.

Collaborative Culture

At Merkle, your ideas and contributions truly matter.

join a team that fosters innovation, collaboration, and creative problem-solving. Together, we work on impactful international projects, making meaningful connections every step of the way.

Benefits include

5 weeks of vacation

2 volunteering days to share the kindness of your heart with others

Benefit from 3 extra wellness days on top of your vacation days and a Mental Health First Aider and Employee Assistance program to support your well-being.

Full access to Dentsu Academy, our global online learning platform

Dog-friendly office

Edenred meal vouchers and cafeteria points

Team events: company parties, breakfasts, etc.

Snacks and drinks at the office

Referral bonus program

Laptop + equipment

Corporate mobile subscription

Flexible hybrid home office working conditions

#LI-MERKLE #LI-SOFI

Location

Time Type

Contract Type

Fixed Term Contract (Fixed Term)