Salesforce项目经理（Engagement Manager）

职位说明

Role Overview

Merkle is

seeking

a motivated and enthusiastic Salesforce Engagement Manager to join our team in Dublin. This role is ideal for someone who is excited to lead

medium to

large-scale Salesforce implementations. As

Engagement Manager, you will

be responsible for

managing end-to-end enterprise-level projects, fostering client

relationships

and ensuring that solutions are successfully implemented. You will also take ownership of project documentation, testing

and ensure that internal and client expectations are consistently exceeded.

Main Responsibilities

Project Plan Preparation & Ownership

Take full ownership of project planning, preparation and execution, ensuring deliverables meet client expectations and timelines.

Accountability for Project Delivery

Oversee the end-to-end project delivery, ensuring that the project stays on track, within budget, meets quality standards and is delivered on time.

Task Allocation

Effectively allocate tasks to the project team, ensuring clarity on roles, responsibilities and timelines.

Risk & Issue Management

Identify potential risks and issues throughout the project lifecycle and manage them proactively to avoid project delays.

Project Team Leadership

Lead and participate in project teams, coordinating the implementation of project deliverables and ensuring smooth collaboration across departments.

Documentation Creation

Develop essential project documentation such as Project Plans, Status Reports, Risk Logs, etc., ensuring all project activities are tracked and communicated effectively.

Development Task Monitoring

Assist in monitoring and supporting the delivery of development tasks, ensuring high-quality technical implementation in alignment with client requirements.

Solution Design Guidance

Work closely with the delivery team to guide and advise on technical design and implementation, ensuring adherence to client requirements.

Technical Quality Assurance

Ensure that good design principles and technical quality standards are followed throughout the project lifecycle.

Management Reporting

Provide regular progress reports to management, offering insights into project status, risks and mitigation strategies.

Change Management

Effectively manage changes in the project scope, ensuring smooth adaptation and alignment with the client’s evolving needs.

Project Handover

Manage the handover of the project to the customer or support teams, ensuring clear communication and satisfaction.

Team Management

Provide line management support to junior members of the Engagement Manager team, mentoring and coaching them in project management best practices.

Internal Process Improvement

Lead internal initiatives to improve the methodology of Salesforce implementation, promoting the development of best practices across the team.

Inclusion and Diversity

benefiting

our employees, partners, and communities.

Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work.

We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a

disability or medical condition during our recruitment process, please contact us at

accommodations@dentsu.com

quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.

Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proven

track record

of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients.

Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands

people

and society.

This job description is a summary of the essential functions of the job, not an exhaustive or comprehensive list of all job responsibilities, tasks, and duties.

The responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description.

Other duties, as assigned by the supervisor, might be part of the job

#LI-Hybrid #LI-Merkle

Location

Dublin

Merkle

Time Type

Full time

Contract Type

Permanent